Hyundai Car Finance Claims
Check your car finance claim eligibility in as little as 60 seconds. On average we find 2 car finance agreements per client, giving a potential claim value of £1658**
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Average of £829** per agreement
Soft credit searchCould your Hyundai Car Finance have been mis-sold?
Some agreements included commission setups that weren't always made clear at the time. If you had a PCP or HP agreement between April 2007 and November 2024, you may have been affected by one of the following:
Discretionary Commission Arrangements (DCAs)
The interest rate could be increased, and that increase could boost dealer commissions.
Unfairly High Commission Charges
The commission paid may have been disproportionate to the finance agreement.
Contractually Tied Arrangements
The broker may have been tied to one lender, rather than comparing options fairly.
Hyundai Car Finance Claims Explained
Hyundai car finance in the UK is commonly arranged through Hyundai dealerships and funded by Hyundai Capital UK or other partnered lenders. Agreements are usually structured as Personal Contract Purchase, Hire Purchase, or Conditional Sale. As with other brands across the motor finance market, concerns have been raised about how some Hyundai finance agreements were sold, particularly where commission arrangements were not clearly explained at the point of sale.
A Hyundai car finance claim typically centres on the relationship between the dealership and the lender. In certain historic cases across the wider market, dealers could earn commission linked to the interest rate applied to an agreement. Where this type of arrangement was not clearly disclosed, customers may not have understood how their interest rate was set. The Financial Conduct Authority has said that firms must ensure customers are treated fairly and given clear information about commission and cost.
Most Hyundai car finance claims relate to PCP and HP agreements entered into between 2007 and 2024, as these products were more commonly associated with discretionary commission models. Agreements such as standard vehicle leases or short-term rentals are generally not included, although the structure of the agreement will always determine whether it falls within scope.
It is important to understand that raising a Hyundai car finance claim does not automatically mean compensation will be paid. Each agreement must be assessed individually. This includes reviewing how the finance was explained, whether commission was disclosed, how the interest rate was determined, and whether the overall sales process met FCA requirements to be clear, fair and not misleading.
The FCA has introduced temporary changes to complaint handling timeframes while it completes a wider review into historic discretionary commission arrangements. Consumers can still submit Hyundai car finance claims, but final responses may take longer than standard regulatory deadlines. Any future redress scheme will depend on the FCA’s conclusions and formal guidance.
If you are reviewing your agreement, it may help to gather details such as the date you took out the finance, the type of agreement used, and the dealership involved. This information can help determine whether your Hyundai car finance agreement may fall within the scope of current regulatory considerations.
If you are unsure about your options, Mis-Sold Expert provides clear information to help you understand the next steps.
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