Introducing the New Mis-sold Expert Client Portal
We're pleased to announce the launch of the new Mis-sold Expert Client Portal, a secure online platform designed to give you greater visibility over your claim whenever you need it.
What Is the Financial Ombudsman Service and When Can It Help With Car Finance Claims?
If you have complained about your car finance and the lender has said no, you may be asking what the Financial Ombudsman Service actually does and if they can help with your complaint. This guide explains what the Financial Ombudsman Service is, how the process works, and when it may help with a PCP or Hire Purchase complaint.
Changes to Mis-Sold Car Finance Claim Deadlines: What You Need to Know
If you have taken out car finance in the UK and have concerns about how your agreement was arranged, it is important to be aware of recent updates from the Financial Conduct Authority (FCA). The FCA has amended the timetable for how and when lenders must respond to certain car finance complaints. These changes may affect the timing of complaint responses, but they do not determine complaint outcomes or guarantee compensation.
