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Black Horse Car Finance Claims

Check your car finance claim eligibility in as little as 60 seconds. On average we find 2 car finance agreements per client, giving a potential claim value of £1658**

Check in as little as 60 seconds
Average of £829** per agreement
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You can claim without using a claims management company, to your finance provider and then to Financial Ombudsman Service (FOS), for free. The FCA has introduced a free consumer redress scheme.

**The FCA currently estimates that most individuals will potentially receive an average of £829 in compensation per agreement. We find on average 2 car finance agreements per client, giving a potential claim value of £1,658. See: https://www.fca.org.uk/news/statements/fca-confirms-motor-finance-redress-scheme

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Could your Black Horse Finance have been mis-sold?

Some agreements included commission setups that weren't always made clear at the time. If you had a PCP or HP agreement between April 2007 and November 2024, you may have been affected by one of the following:

Discretionary Commission Arrangements (DCAs)

The interest rate could be increased, and that increase could boost dealer commissions.

Unfairly High Commission Charges

The commission paid may have been disproportionate to the finance agreement.

Contractually Tied Arrangements

The broker may have been tied to one lender, rather than comparing options fairly.

Black Horse Car Finance Claims: Mis-Sold PCP & HP Compensation

Reviewed by Mis-sold Expert| Last reviewed: [07/07/2026]

Black Horse is the motor finance arm of Lloyds Banking Group and one of the largest car finance providers in the UK, financing vehicles through a wide network of dealerships across new and used car sales. Given its scale, Black Horse has been named specifically and repeatedly in coverage of the industry-wide review into historic commission practices.

Is Black Horse under review for mis-sold car finance?

Yes. As one of the UK's largest motor finance providers by volume, Black Horse agreements form a significant part of the FCA's overall redress scheme review. Lloyds Banking Group has already set aside a substantial provision specifically to cover potential Black Horse redress costs, a strong signal of how seriously the group is treating the scale of agreements likely to require review.

Signs your Black Horse agreement may have been mis-sold

  • The dealership didn't mention that arranging your finance through Black Horse earned them commission
  • Your interest rate seems high compared to what you'd expect given your credit history
  • You weren't shown alternative finance options before signing
  • The balloon payment (if you had a PCP agreement) wasn't clearly explained
  • You felt affordability wasn't properly checked against your income and outgoings

How much compensation could I get from a Black Horse claim?

The FCA's redress scheme estimates an average payout in the region of £829 per agreement, though this varies significantly based on your specific agreement value, term length, and how the commission arrangement affected your rate. Given Black Horse's scale, many customers hold more than one historic agreement, which can mean more than one potential claim.

See our coverage of Black Horse's parent group provisions for the latest on how the scheme is developing.

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FAQs about Black Horse Finance claims

The answers you need about the claims process, fees, and more.

Given Black Horse's scale as one of the UK's largest motor finance providers, its parent group Lloyds has provisioned significant funds against expected redress, reflecting the volume of agreements likely to be reviewed under the FCA's scheme.

Nick Knowles